High-Precision Stainless-Steel Tweezers
Shipping and Delivery
Delivery Area
We currently deliver orders placed through our online shop to addresses in Switzerland and Liechtenstein.
Delivery to other countries is possible by prior written agreement. Additional shipping costs, customs duties, import taxes and other charges may apply. These are agreed individually before the order is placed or levied by the destination country.
Shipping Costs
The following shipping charges apply to deliveries within Switzerland and Liechtenstein:
Light shipping: CHF 4.50 – for suitable smaller shipments, including brushes, gilders’ tips, tweezers, selected gold-leaf and silver-leaf booklets, and 100g and 200g salt pouches. Two 100g salt pouches may also be shipped at this rate if their weight, dimensions and packaging permit dispatch in a suitable mailing envelope.
Standard shipping: CHF 10.50 – for regular parcels and for products or order quantities that are unsuitable for light shipping because of their weight, dimensions or packaging.
We offer free shipping within Switzerland and Liechtenstein on orders with a product value of CHF 45.– or more.
Selected gold flakes and gold powders are shipped free of charge regardless of order value. These products are marked accordingly in our online shop.
The shipping costs applicable to your order are displayed in the shopping cart or at checkout before you complete your purchase. For orders containing different items, shipping charges depend on the combination of products and the applicable shipping terms.
Different shipping charges may apply to custom-made products, bulk orders or individually agreed deliveries. These are stated in the relevant quotation or order confirmation.
Delivery Time
The usual delivery time within Switzerland and Liechtenstein is generally three to seven business days from receipt of the order or the required payment.
For personalised products, bespoke items, products from our Gold Atelier and other goods made to order, the delivery times stated in the quotation, on the product page or in the order confirmation apply.
Delivery may be delayed during periods of particularly high demand, company holidays, public holidays or exceptional circumstances. Delivery dates are binding only if expressly confirmed in writing by Huber Gold Switzerland.
Dispatch and Tracking
Orders are generally dispatched by Swiss Post to the delivery address provided when the order is placed.
Once your order has been dispatched, you will receive a shipping confirmation by email. If tracking is available for the selected shipping method, the confirmation will include the relevant tracking link.
Please check your delivery address carefully before completing the order. Additional costs resulting from an incomplete or incorrect address, an uncollected parcel or a repeated delivery attempt may be charged to the customer.
If the customer authorises the carrier to leave the parcel in a designated place, the shipment is deemed delivered once it has been properly deposited at the agreed location.
Damaged or Incorrectly Delivered Goods
Please inspect your delivery immediately upon receipt.
If a parcel is visibly damaged, an item is missing, or you have received an incorrect or damaged product, please contact us within five working days at info@hubergold.ch.
Please provide:
- your order number;
- a brief description;
- photographs of the affected product;
- photographs of the inner and outer packaging.
Please retain the product and all shipping packaging until the matter has been resolved. We will review the complaint and inform you of the next steps.
Delayed or Lost Shipments
If a shipment has not arrived after the usual delivery period or the tracking information has not changed for an extended period, please contact us at info@hubergold.ch.
We will check the shipping status and, where necessary, initiate an investigation with the shipping provider.
A decision regarding a replacement delivery or refund will be made once the investigation has been completed and in accordance with our General Terms and Conditions.
Returns
There is no general right to withdraw from or cancel an order, or to return goods.
Returns may be sent only with the prior written approval of Huber Gold Switzerland. Unauthorised returns may be refused.
Food products, edible gold and silver, opened or unsealed products, and personalised, custom-made or made-to-order goods are excluded from voluntary return unless they are defective, damaged or have been delivered incorrectly.
Further details can be found in our Cancellation and Returns Policy and our General Terms and Conditions.
Contact
For questions concerning shipping or delivery, please contact us at:
Huber Gold Switzerland KLG
Oberlandstrasse 4
CH-5444 Künten
Switzerland
Email: info@hubergold.ch
Telephone: +41 (0)44 555 50 04
High-Precision Tweezers – Stainless Steel, Antistatic, 120 mm
Gold leaf, silver leaf and delicate gold shapes are wafer-thin, light and extremely sensitive to static charge – the wrong pair of tweezers will cling more readily than it grips. Our high-precision tweezers in medical-grade stainless steel with an antistatic coating were developed for precisely this purpose: secure, accurate and residue-free handling of precious-metal decorations of every kind.
At 120 mm in length, they sit comfortably in the hand while providing sufficient distance from the working surface – ideal for exact placement on cakes, pralines, desserts and finely composed dishes. Their tapered tips securely grasp even the smallest gold hearts and 2 × 2 mm squares without tearing or distorting them.
Product Details
Material: Stainless steel
Length: 120 mm / 4¾″
Coating: Antistatic (ESD)
Properties: Antimagnetic, acid-resistant
Tips: Curved, exceptionally fine tips
Angle: 35°
Care: Easy to clean
Suitable for: Gold leaf, silver leaf, flakes, hearts and squares
Why antistatic?
With conventional metal tweezers, static electricity can cause wafer-thin gold leaf to cling unpredictably, fold or tear. The antistatic coating prevents precisely this: the gold retains its shape and position, can be gripped cleanly and placed accurately. It is a decisive advantage when working with delicate precious-metal decorations.
Care & Cleaning
After use, simply clean with a slightly damp cloth or under running water. The stainless-steel surface is corrosion-resistant and hygienic. Allow the tweezers to dry completely before their next use to preserve the antistatic performance.